ASB Bank Limited
CCC Portfolio Manager
- Posted 6d ago
- On Site
- Full Time
Location
Auckland
Job Description
Nau mai ki ASB.
Are you passionate about enhancing customer experiences and driving successful marketing communications? The Business Banking Marketing team at ASB are seeking a dedicated CCC (Direct Marketing) Portfolio Manager to champion our Business Banking customers and collaborate with our team to deliver impactful marketing initiatives.
Te tūranga | The role:
In this role, you'll work closely with your Marketing Manager, data team, and distribution team to develop and implement strategies that align with our Business Banking's success metrics and enhance customer relationships.
As the expert on your Business Banking's direct marketing portfolio, you will map customer journeys to inform robust communication strategies. You'll leverage your strong analytical skills to scope the value of optimization opportunities and new campaign ideas, ensuring they meet our CCC readiness criteria. By maintaining a long-term view of Business Banking success, you'll aid in prioritisation efforts and work collaboratively to manage the annual review backlog.
Ō pūkenga | About you:
You will bring your marketing automation expertise to the role and a deep passion for creating best-practice customer experiences. You should possess a natural curiosity and an analytical mindset, enabling you to effectively translate business problems into measurable opportunities for direct marketing.
A strong understanding of segmentation and targeting is essential, as well as a love for process improvement. Your fantastic relationship skills will be crucial for engaging with both Business Banking and Distribution stakeholders, fostering collaboration and alignment. A commitment to delivering exceptional customer experiences, framed through a 'customer-led' lens, is a must.
Additionally, you should have a keen eye for detail, paired with clear and proactive communication skills. Taking ownership of your work is essential, as you will drive initiatives that enhance customer relationships and contribute to Business Banking success.
Te mahi ki ASB | Working for ASB:
In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities. You will work in a successful and supportive team environment and be a part of the growth story that is ASB.
ASB is committed to fostering a culture where people are engaged, passionate and valued - living our values every day is integral to achieving our purpose.
For more information please see Position Description below.
If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply".
Benefits and Perks
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🧠Mental Health Workshops
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📈Professional Development
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☕Work Café
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🧕Inclusive Workspace
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🏆Performance Bonus
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🏘Work from Home
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🏎Competitive Salary
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🤱Extended Parental Leave
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💼Life Insurance
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⚖Work-Life Balance Support
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🎉Employee Discounts and Rewards
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💸Payroll Giving
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🍇Fruit Box
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🎖Long Service Rewards
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🌿Wellness Program
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⏰Flexible Work
Job Schedule
- Shift Work