This full-time role involves managing relationships, ensuring exemplary service. The successful candidate will be a self-starter with proven experience in seeking out opportunities to maximise mutual benefits within business partnerships while delivering outstanding customer service. The role involves on-site visits and will include some travel outside of Auckland. • Full-time role managing relationships • Opportunity to maximise mutual benefits within business partnerships • Role includes on-site visits and some travel outside of Auckland

What you'll do:

As an Account Manager, your primary responsibility will be managing client relationships. You'll work closely with partners to ensure our service is exemplary. The role will involve actively developing and maintaining these crucial relationships, managing the partner base to create maximum value for both parties. You'll also be responsible for creating a proactive partner call cycle, using insights from these interactions to inform strategic decisions. Additionally, you'll prepare regular reports for partners, undertake new partner development work as needed, and drive communication efforts in collaboration with the Marketing and Communications team.

• Develop and maintain partner relationships
• Manage partner base to maximise surplus and gifted donation opportunities
• Create and manage a proactive partner call cycle (in person, online and phone) to develop relationships
• Use insight from partner interactions to inform decision making, reporting and strategic input
• Prepare timely and regular reporting for donors
• Undertake new partner development work as required
• Drive and develop appropriate communications to partners, in liaison with Marketing and Communications team
• Manage and maintain CRM system with partner details

What you bring:

The ideal candidate for this Account Manager position is a self-starter with a passion for relationship building, problem solving, and identifying win-win solutions. You bring proven experience in building mutually beneficial relationships, backed by previous sales experience in a service-based role. Your excellent written and verbal communication skills complement your strong attention to detail. You're known for your strategic thinking abilities, using insights to inform decision-making processes. Strong computer skills are essential for this role, particularly proficiency in Excel. Experience with Salesforce or other CRM systems would be advantageous.

• Proven ability to build mutually profitable relationships
• Previous sales experience, preferably in a service-based sales role including both hunting and farming
• Excellent written and verbal communication skills, with strong attention to detail
• Proven ability to think strategically and use insight to inform decision making
• Strong computer skills including Excel
• Experience with using Salesforce or CRM is an advantage

What sets this company apart:

Our client is a well-respected organisation that plays a crucial role in the food industry. They are known for their commitment to providing exemplary service and creating mutually beneficial relationships with their partners. This is an opportunity to join a team that values collaboration, strategic thinking, and problem-solving. The successful candidate will have the chance to make a real impact, helping to maximise the volume of surplus food and intentional donations.

What's next:

Ready to take on this exciting role? Don't miss out on this opportunity!

Apply today by clicking on the link. We look forward to receiving your application.

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Rhys Collins on +64 (9) 374 7300.