High Level Retail Security Personnel, Auckland

Red Badge Group

High Level Retail Security Personnel

  • Posted 1mo ago
  • On Site
  • Full Time
Location

Auckland


Job Description

Working on a Permanent Full-time basis at Westfield Newmarket, Red Badge Group are looking for highly motivated & well-presented individuals who can bring their outstanding customer service & people skills to our team!

As we continue to grow, we currently have multiple opportunities for individuals who were wanting a change, to develop & grow or are starting to progress a career in security!

What’s on Offer:

  • Flexible working hours and competitive weekly pay
  • Opportunities for career progression with individual learning and development training
  • Role variety – multiple work opportunities and experience
  • Welcoming and supportive team environment
  • 24/7 Support from the office and management team


About Us:

Red Badge Group is New Zealand’s leading independent provider of security and crowd management services across Key Facilities.

About the Role:

  • Maintaining the safety and security of all individuals within the shopping environment
  • Detect, deter, and observe customers.
  • Locking/unlocking the mall or allowing after hours access to contractors
  • Using specialist technology to assist with reporting.
  • Create a positive working relationship with internal and external stakeholders (client, police etc).
  • Patrolling the mall to monitor entrances & exits, and high-risk areas
  • Monitoring and responding to customer conflicts, incidents or medical issues.
  • Manage crowd flow in event of fire evacuations or other large incidents.
  • Provide clear and concise daily reports detailing any incidents, observations, or actions taken during the shift.
  • Provide outstanding customer service to all customers and retailers.
  • Maintain a high level of professionalism at all times


About you:

  • Prior experience in a customer facing role such as hospitality or retail; security or a related field is preferred, but not required. We offer training for qualified candidates
  • Valid Green COA Security License is desirable; however Red Badge can support you in obtaining one if you are 18 years old or over, have a clean criminal record & eligible to work in NZ.
  • Excellent interpersonal and communication skills, with the ability to interact with a diverse range of individuals in a positive and professional manner
  • Strong observational skills and attention to detail
  • Ability to remain calm and composed in high-pressure situations and make quick decisions when needed
  • Able to take directives from Site Supervisors, Managers & clients; and work well in team environments
  • Possess a strong, professional work ethic and desire to take responsibility.
  • Must be reliable, confident & honest at all times
  • Physical fitness and the ability to stand and walk for extended periods
  • Availability to work flexible hours, including at least 1 weekend day.
  • Applicants for this position should have NZ residency or a valid NZ work visa.


Apply Now’ to express your interest in the role- we would love to hear from you!


Hard Skills Required

  • Communication
  • Conflict Resolution
  • Teamwork and Collaboration

Soft Skills Required

  • Security Procedures and Protocols
  • Observation and Reporting
  • First Aid and CPR Certification

Benefits and Perks

  • 💚
    Counselling Services

Job Schedule

  • Shift Work

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