What You'll Be Doing | Mō te Tūranga

As our Technical Training Specialist, you will be assisting the Roadservice management team to design, build and deliver training programmes to our automotive frontline staff that will enable them to safely diagnose, advise and provide good learning outcomes to our customers.

• Assist with developing training material related to Roadside Solutions
• Ensure existing and future training material is up to date and accurate
• Assisting to review and assess roadside tools & technology.
• Assisting the development and communication of roadservice processes
• Develop relationships with vehicle manufacturers to keep our Roadside Services database current
• Assist with 1:1 practical training as and when required
• Provide expert technical knowledge to our Contact centre and Service providers in the field when required.

About You | Mōu

• Level 4 Automotive Trade Qualification or equivalent with broad experience in all aspects of vehicle fault diagnosis and repair
• Ability to design and deliver effective training solutions by having strong presentation and facilitation skills
• A strong Health and safety understanding
• Confidence with Microsoft products and technology
• A clean driving record that reflects our values at the AA and the flexibility to work a rotating roster and travel nationwide occasionally.

What We Offer | Ngā āhuatanga kei a mātou

• The base salary for this role ranges form $90K-$100K, dependent on qualifications and experience
• Free AA Membership for you and your whānau*
• NZAA Super Scheme with employer contributions + discounted insurance
• A day off for your birthday
• Hybrid working arrangement (where appropriate)
• Support with your studies, we pay half your course fees*

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organization offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure! We celebrate diversity and welcome your authentic self!

Next steps

If you are interested then please apply.

Applications will be reviewed as they are received, and exploratory conversations/interviews may be scheduled for shortlisted candidates ahead of the closing date.

To apply, you must hold the right to work in New Zealand or be eligible to obtain it.

Recruitment Agencies please be aware that this role is being managed by the internal Talent team directly. We will reach out to our preferred agency partners should we require support.