Trades And Services, Christchurch

Trades And Services Jobs in Christchurch

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Healthcare New Zealand

Service Facilitator

  • Posted 4d ago
  • On Site
  • Full Time
Location

Christchurch

Job Description

Ready for a meaningful career? Join HealthCare New Zealand, our nation's largest home and community support provider. You'll be making a real difference in the lives of New Zealanders by coordinating essential support, empowering them to live independently in their own homes.

Why Us | He aha ai mātou?

Join a rewarding industry where you are contributing to enhancing the lives of others!

  • Mentorship programme
  • Online learning platform
  • Career development opportunities
  • Company laptop provided
  • Discounted health insurance
  • Partnership discounts
  • Full paid training provided


Who we are | Ko wai mātou

HealthCare NZ, brings vital services directly to people's homes and communities. Our dedicated team of skilled professionals ensures that individuals in need, receive high-quality care, promoting independence and safety. Join us in making a positive impact on people's lives!

About the role | He kōrero whakamārama mō tēnei tūranga

Join Our Vibrant Facilitation Team! As a Service Facilitator, you'll play a pivotal role in our Service Centre. Your mission? To provide top-notch phone-based coordination services and exceptional customer support. Whether assisting clients or support workers, you'll be the crucial factor ensuring seamless day-to-day operations. This is a full time permanent role - Monday to Friday 8:30am - 5:00pm based in Ōtautahi Christchurch.

Responsibilities include

  • Managing phone-based and email enquiries that come through from external stakeholders (our clients, their whanau, our funders) and internal stakeholders (our support workers and service delivery teams)
  • Coordination of services between support workers and clients
  • Rostering cover to ensure our clients receive the support they need in the event of a support worker being unavailable to work
  • Ensuring our customers are placed at the heart of everything you do, striving to deliver the best possible outcomes


What you will bring | Ngā tohungatanga mō tēnei tūrang

  • Empathy and a genuine interest in helping other
  • Passion about the Healthcare sector
  • Proven experience delivering customer service excellence
  • Confidence in using technology/computer literacy
  • Exceptional communication and rapport building skills over the phone
  • A positive, adaptable, and resilient attitude - must work well under pressure in a fast-paced, ever-evolving environment
  • Ability to work over the end of year holiday period


HealthCare NZ is part of the New Zealand Health Group. We're the largest community health, disability, and wellbeing group supporting over 30,000 New Zealanders to get on with making the most of life in their own homes, communities, and workplaces.

If you'd like to make a real difference in people's lives, apply today

How to apply | Me pēhea ki te tono

Please apply via our website with your CV and a cover letter. Only applications submitted through the website will be considered.

Applications close | Te katinga o tēnei whai tūranga: 31st January 2025

Only suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit.

Hard Skills Required

  • Healthcare Industry Knowledge
  • Coaching and Training
  • Operational Planning and Coordination

Soft Skills Required

  • Leadership and Empowerment
  • Problem-Solving and Critical Thinking
  • Communication and Interpersonal Skills

Benefits and Perks

  • 💚
    Counselling Services
  • ⏰
    Flexible Work
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 💻
    Company Supplied Technology
  • 📈
    Professional Development

Job Schedule

  • Monday to Friday
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Build Your Future with Trades and Services Jobs in New Zealand

Ready to nail down a solid career? Trades and services jobs in New Zealand offer hands-on opportunities that keep the country running smoothly. From plumbing and electrical work to automotive services and general labourers, this field is perfect for those who enjoy practical, skill-based work and take pride in their craftsmanship.

Essential Skills for Trades and Services Jobs

Success in trades and services requires technical, personal, and problem-solving skills that are job dependent. Whether you're fixing a leaky pipe, wiring a new home, or servicing a car, attention to detail, a strong work ethic and physical wellbeing is important. Many trades and services require formal training and certification, so staying updated with the latest techniques and standards is key to excelling in these roles.

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The workplace culture in trades and services is often team-oriented and collaborative. You’ll work in diverse environments, from residential homes and commercial buildings to workshops and outdoor sites. The camaraderie among tradespeople is strong, and there’s a shared commitment to quality and safety. Whether you’re working independently or as part of a team, you’ll find a supportive and practical work environment that values skill and dedication.

Competitive Pay and Growth Opportunities

Trades and services jobs offer competitive wages, with the potential for high earnings as you gain experience and expertise. Entry-level positions provide a solid foundation, and as you become more skilled, opportunities for advancement and specialisation will show up. Many workers progress to supervisory or management roles, or even start their own businesses. Additional benefits often include job stability, apprenticeships, and ongoing training programs to enhance your skills and career prospects.

Balancing Work and Personal Life

While trades and services roles can involve early starts and physical labour, many employers offer flexible working arrangements to help balance work and personal commitments. The nature of the work often allows for varied schedules, and some trades offer opportunities for freelance or contract work, providing additional flexibility.

Hammer Out Your Career in Trades and Services Today!

If you’re ready to get hands-on and build a rewarding career, consider trades and services jobs in New Zealand. With diverse opportunities, high earning potential, and a strong sense of accomplishment, it’s a field where your skills make a real difference.