Hospitality And Tourism, Auckland

Hospitality And Tourism Jobs in Auckland

Compass Group

Operations Manager (Hospitality) - Public Healthcare

  • Posted 5d ago
  • On Site
  • Full Time
Location

Auckland


Job Description

  • Lead a dynamic team in a critical healthcare environment.
  • Make a real impact by ensuring high-quality food services for patients and staff.
  • Grow your career with opportunities for professional development within a global company.


He angitūtanga / The opportunity: Lead and manage the day-to-day operations of food services at Te Toka Tumai Auckland, including in-hospital patient meals, meals on wheels, catering, and retail outlets. Represent Compass Group NZ and Health New Zealand \ Te Whatu Ora by delivering high-quality services that meet client needs and contractual obligations. Drive continuous improvement and ensure compliance with statutory requirements and performance standards.

Ko o kawenga / Your responsibilities:

  • Provide direction and guidance to employees and clients, ensuring work is carried out in accordance with contractual and business KPIs.
  • Develop and maintain strong relationships with key stakeholders, attending regular meetings to ensure clear communication and process improvement.
  • Deliver high-quality services and products in line with contractual and legislative guidelines, conducting weekly ward-based visits and client meetings.
  • Manage recruitment, selection, and training of staff, ensuring compliance with Compass Group Training Programme and Whanganui DHB policies.
  • Ensure health and safety compliance, maintaining a safe and secure workplace and adhering to Compass HSEQ systems and procedures.


He kōrero mōu / About you:

  • Previous leadership experience in a food service environment with proven success in managing teams.
  • Thorough understanding of food hygiene/safety practices and regulations, with strong commercial acumen.
  • Ability to form productive relationships with clients and individuals from diverse backgrounds.
  • Business or degree qualifications, with knowledge of Occupational Health, Safety, and Environment principles.
  • Computer literate, with the ability to use IT systems to maintain efficient operations.


Nga painga / Benefit & Perks:

  • Enjoy competitive pay plus bonuses and comprehensive benefits.
  • A key leadership role within a dynamic, growth-focused sector.
  • The opportunity to lead and shape a high-performing team.
  • Career development and growth within the global Compass Group framework.
  • A supportive and collaborative work environment.
  • The chance to be part of a leading organisation in the industry.
  • Exclusive discounts on medical insurance, banking services, hotels, and more.
  • Experience our supportive culture with flexible working options and Employee Assistance Programmes.


Mo matou / About us:

  • We are New Zealand's leading and largest food and support services provider across multiple industries.
  • Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, and ESS manage these industry sectors.
  • We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
  • Our people are awesome, they breathe life into our brands and make great things happen!
  • Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
  • We are an equal-opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.
  • Successful candidates will pass criminal record check clearance. Applicants should have NZ residency or a valid NZ work visa.


Hono mai / Join us! Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries, please contact the Compass Group Recruitment team at recruitment@compass-group.co.nz

Great People, Real Opportunities


Hard Skills Required

  • Food Safety & Hygiene Compliance
  • Business & Financial Acumen
  • Knowledge of Healthcare Catering
  • Staff Recruitment & Training
  • IT & Operational Systems Proficiency

Soft Skills Required

  • Leadership
  • Communication
  • Problem-Solving
  • Time Management
  • Adaptability

Job Schedule

  • Shift Work

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Discover Opportunities in New Zealand's Hospitality and Tourism Industry

The Hospitality and Tourism sector in New Zealand is brimming with opportunities, from managing luxurious hotels and serving gourmet dishes in top-notch restaurants to guiding adventurous tours and orchestrating unforgettable events. This vibrant industry is at the heart of Kiwi culture, making it an exciting field to work in.

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To thrive in this industry, you'll need a mix of skills. Mastering customer service, honing your communication and teamwork, and gaining knowledge of New Zealand’s stunning attractions and rich cultural heritage are important. Plus, a bit of versatility goes a long way—you might find yourself cooking, cleaning, and yes, even perfecting the art of making a delicious flat white!

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Competitive Pay and Benefits

The pay in this industry varies based on experience, location, and the type of establishment. Entry-level roles offer a moderate wage, but there’s plenty of room for growth. As you gain experience and specialise, your earning potential increases. Plus, tips, bonuses, and performance incentives can boost your income.

Balancing Work and Life

While the Hospitality and Tourism industry can involve irregular hours and peak seasons, many employers prioritise employee well-being with flexible schedules and paid time off. Career advancement opportunities and continuous skill development contribute to a fulfilling career, helping you maintain a healthy work-life balance.

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If you’re ready to dive into an industry that’s as dynamic as New Zealand itself, explore the world of Hospitality and Tourism. With endless opportunities and a chance to make every day an adventure.